All of our products are currently available on a pre-order basis due to international shipping challenges.

We’re working closely with our suppliers and couriers to ensure safe and timely delivery. Your patience means the world to us—and your pet!

• Orders placed before October 2025: Dispatched within 15–20 business days
• UK Shipping: Delivered within 15–20 business days after order confirmation
• International Shipping: Estimated delivery within 20–25 business days (customs may affect timing)

Please Note: All timelines are estimates and may vary due to global logistics issues outside of our control.

Once your order is shipped, you will receive a confirmation email with a tracking number.

If you haven't received your shipping confirmation within 21 business days of your order, please contact us at support@happysandpaws.com.

For bulk or trade orders, shipping costs and times may vary. Please contact us directly at support@happysandpaws.com for tailored delivery options.

We’re here to help! Contact our support team with any delivery concerns, and we’ll do our best to keep tails wagging.